Privacy Policy
Effective Date: August 3, 2026
At ProtoPartHub, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when visiting our website or using our manufacturing services.
1. Information We Collect
Personal Information
We may collect the following information:
- Full Name
- Company Name
- Email Address
- Phone Number
- Country or Region
- Shipping or Billing Address
- Information submitted through our contact or quote request forms
Project Files
When requesting a quotation, you may upload CAD files, drawings, 3D models, technical specifications, material requirements, and manufacturing documents. These files are treated as confidential.
Automatically Collected Information
- IP Address
- Browser Type
- Operating System
- Device Information
- Pages Visited
- Date and Time of Visit
- Referring Website
2. How We Use Your Information
We use your information to:
- Respond to inquiries
- Prepare manufacturing quotations
- Process production orders
- Provide customer support
- Improve our website and services
- Communicate project updates
- Send requested documents
- Comply with applicable laws
We do not sell your personal information.
3. Cookies
We may use cookies to improve website functionality, remember your preferences, analyze website traffic, and enhance your browsing experience. You may disable cookies through your browser settings; however, doing so may affect certain website features.
4. Confidentiality
All uploaded drawings, CAD files, specifications, and project documents are handled with strict confidentiality and are used solely for quotation, engineering evaluation, production, and customer support. Upon request, ProtoPartHub is willing to sign a Mutual Non-Disclosure Agreement (NDA) before reviewing your project files.
5. Information Sharing
We may share information only when necessary with:
- Manufacturing partners involved in your project.
- Shipping and logistics providers.
- Payment processing providers.
- Government authorities when required by applicable law.
6. Data Security
ProtoPartHub implements appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, misuse, or destruction. While we strive to use commercially acceptable methods to safeguard your information, no method of internet transmission or electronic storage is completely secure.
7. Data Retention
We retain your personal information only for as long as necessary to provide our manufacturing services, fulfill contractual obligations, comply with legal and regulatory requirements, resolve disputes, and enforce our agreements. When your information is no longer required, it will be securely deleted or anonymized where appropriate.
8. Your Rights
Depending on your location and applicable privacy laws, you may have the following rights:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information.
- Withdraw consent where processing is based on consent.
- Object to or restrict certain processing activities where permitted by law.
- Request information about how your personal data is used.
To exercise any of these rights, please contact us using the contact details provided at the end of this Privacy Policy.
9. Third-Party Links
Our website may contain links to third-party websites for your convenience. ProtoPartHub is not responsible for the privacy practices, content, or policies of these external websites. We encourage users to review the privacy policies of any third-party websites they visit before providing personal information.
10. Children’s Privacy
ProtoPartHub’s website and services are intended for business and professional use. We do not knowingly collect or solicit personal information from children. If we become aware that personal information from a child has been collected without appropriate authorization, we will take reasonable steps to delete such information promptly.
11. International Data Transfers
As ProtoPartHub serves customers worldwide, your personal information may be transferred to and processed in countries outside your country of residence. We take reasonable measures to ensure that your information remains protected and handled securely in accordance with applicable privacy laws and industry standards.
12. Changes to This Privacy Policy
ProtoPartHub reserves the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or website functionality. Any updates will be posted on this page along with the revised Effective Date. Your continued use of our website after such changes constitutes your acceptance of the updated Privacy Policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we collect, use, or protect your personal information, please contact us using the details below:
ProtoPartHub
Website: protoparthub.com
Email: bd@protoparthub.com
Phone: +86 189 2654 5688
Thank you for trusting ProtoPartHub. We are committed to protecting your privacy and maintaining the confidentiality of your information while delivering reliable manufacturing solutions.